All returned merchandise is reimbursed for the original purchase price less shipping & handling and must have a Return Merchandise Authorization number (RMA#). Unwanted product returns will be subject to a 20% restocking fee.

REFUSED DELIVERY: Customers will be responsible for all charges associated with shipping and handling. Once the merchandise is returned to our warehouse, credit will be issued for the original purchase price less shipping and handling. If the item has been received to our warehouse after 30 days from the original day of the receipt of the merchandise, it will be send to the Member at their expense. When requesting RMA# please specify if an exchange is not required. Otherwise, we will send an exchange to the customer if the merchandise is defective. All reimbursements are done in the form of company credit which can be used towards new orders.

Please note: for software and VideoGames, returned Item must be on it's original box and unopened.